Frequently Asked Questions
Learn more about furniture delivery, shipping, ordering, financing, product availability, returns, warranties, and showroom visits. Find answers to common questions from customers throughout Houston, Texas, and across the United States.
We're Here to Help
At Home Source Furniture, we believe shopping for furniture should be simple, enjoyable, and stress-free. Whether you're furnishing a single room, decorating a new home, or searching for the perfect statement piece, our team is committed to providing the information and support you need throughout the entire process.
This FAQ page was created to answer some of the most common questions we receive regarding furniture delivery, shipping, product availability, financing, warranties, returns, online orders, and showroom visits. We proudly assist customers throughout Houston, surrounding Texas communities, and customers across the United States looking for quality furniture and exceptional service.
If you don't find the answer you're looking for, our team is always available to assist. We are happy to help with product questions, delivery options, special requests, and anything else that can make your shopping experience easier.
Shopping at Home Source Furniture
Quick answers about shopping online, visiting our Houston showrooms, product categories, and getting help from our team.
What is Home Source Furniture?
Home Source Furniture is a Houston furniture store offering distinctive furniture, solid wood pieces, living room furniture, dining room furniture, bedroom furniture, office furniture, home décor, lighting, mirrors, wall art, pottery, sculptures, antique doors, rare finds, and unique accents for homes throughout Texas and beyond.
Where can I shop Home Source Furniture?
Customers can shop Home Source Furniture online or visit our Houston-area locations, including our Post Oak showroom at 1705 Post Oak Boulevard, Houston, TX 77056 and our Sam Houston location at 1055 West Sam Houston Parkway North, Suite 112, Houston, TX 77043.
Can I buy furniture online?
Yes. Customers can browse furniture and home décor online, explore product categories, and contact our team for help with availability, product details, delivery options, shipping, and order support.
What main furniture categories do you offer?
Our main categories include New Arrivals, Living Room, Dining Room, Bedroom, Décor, Office, and unique furniture finds. Each category includes carefully selected pieces designed to bring character, quality, and style to your home.
Do you have new arrivals?
Yes. Home Source Furniture regularly features new arrivals, including furniture, décor, statement pieces, rare finds, and seasonal selections. Product availability can change, so we recommend checking online or contacting our team for current inventory.
Do I need an appointment to visit a showroom?
No appointment is required. Customers are welcome to visit our Houston showrooms during business hours. If you are looking for a specific product or collection, contacting us before your visit can help our team confirm availability.
Can your team help me choose furniture?
Yes. Our team can help you select furniture based on your room size, style, finish preferences, function, delivery needs, and overall design goals.
Can I check if an item is available before visiting?
Yes. Product availability changes often, so we recommend contacting Home Source Furniture before visiting if you are interested in a specific item, collection, size, finish, or style.
Furniture Delivery & Shipping Questions
Learn more about Houston furniture delivery, Texas delivery options, out-of-state shipping, showroom pickup, and delivery preparation.
Do you offer furniture delivery in Houston?
Yes. Home Source Furniture offers delivery service throughout Houston and many surrounding areas. Delivery availability, pricing, and scheduling may vary based on your location, order size, product type, and delivery requirements.
What Houston-area communities do you serve?
We assist customers throughout Greater Houston including Katy, Cypress, Sugar Land, Richmond, Rosenberg, Fulshear, Missouri City, Pearland, Friendswood, League City, Pasadena, Spring, The Woodlands, Tomball, Humble, Kingwood, Baytown, Conroe, and nearby communities.
Do you deliver furniture throughout Texas?
Yes. Home Source Furniture can help arrange delivery to many cities across Texas, including Austin, Dallas, Fort Worth, San Antonio, College Station, Waco, Beaumont, Corpus Christi, Lubbock, Tyler, and surrounding areas.
Do you ship furniture outside Texas?
Yes. Many products can be shipped outside Texas and across the continental United States. Shipping availability depends on the item, destination, size, weight, packaging needs, and carrier requirements.
Can customers from nearby states order from Home Source Furniture?
Yes. We often assist customers from nearby states such as Louisiana, Oklahoma, Arkansas, New Mexico, and Mississippi with furniture selection and shipping options when available.
How long does furniture delivery take?
Delivery timelines vary based on product availability, destination, order size, scheduling, and shipping method. Our team will provide an estimated delivery or shipping timeline once your order details are confirmed.
Will I be contacted before delivery?
Yes. Customers are typically contacted before delivery to confirm the delivery date, address, access instructions, and any important notes that may help our team complete the delivery smoothly.
Can I pick up my furniture from a showroom or warehouse?
Pickup options may be available depending on the item and location. Please contact Home Source Furniture before arriving so our team can confirm product availability, pickup location, and pickup instructions.
Can I arrange my own shipping carrier?
In many cases, customers may arrange their own third-party carrier. Please contact Home Source Furniture before scheduling pickup so our team can confirm product readiness, pickup requirements, and any carrier instructions.
Ordering & Financing Questions
Answers to common questions about placing orders, payment methods, financing options, and order changes.
What payment methods do you accept?
Home Source Furniture accepts major credit cards and other approved payment methods available during checkout. Please contact us if you have questions about payment options for a specific order.
Do you offer financing?
Financing options may be available for qualified customers. Contact our team to learn about current financing programs, eligibility requirements, and available promotions.
Can I place an order online?
Yes. Many products can be purchased online through our website. If you need assistance selecting furniture, confirming availability, or arranging delivery, our team is happy to help.
Can I place an order by phone?
Yes. Customers may contact Home Source Furniture directly for assistance with product questions, availability, pricing, and order placement.
Can I modify my order after it is placed?
Order changes may be possible depending on the order status and product availability. We recommend contacting our team as soon as possible if you need to make changes.
Can I cancel my order?
Cancellation requests are reviewed based on the order stage and product status. Please contact us promptly if you need assistance with an existing order.
How can I check the status of my order?
You can contact our customer service team for updates regarding order processing, availability, delivery scheduling, or shipment tracking information.
Furniture Categories & Product Questions
Learn more about our living room, dining room, bedroom, office, décor, solid wood, and unique furniture collections.
What types of furniture does Home Source Furniture carry?
Home Source Furniture offers living room furniture, dining room furniture, bedroom furniture, office furniture, home décor, lighting, mirrors, wall art, pottery, sculptures, and unique accent pieces for homes throughout Houston, Texas, and beyond.
Do you carry living room furniture?
Yes. Our living room selection includes chairs, sofas, sectionals, media storage, console tables, sofa tables, coffee tables, trunks, end tables, side tables, benches, bookcases, cabinets, antique doors, and rare finds.
Do you offer dining room furniture?
Yes. Our dining room collection includes dining tables, kitchen tables, dining chairs, kitchen chairs, counter stools, bar stools, buffets, sideboards, benches, and bar tables designed for everyday meals and entertaining.
Do you offer bedroom furniture?
Yes. Home Source Furniture offers bedroom furniture including beds, dressers, chests, nightstands, benches, and coordinating bedroom pieces in a variety of styles, finishes, and materials.
Do you carry home décor and accessories?
Yes. Our décor selection includes accessories, lighting, mirrors, stools, ottomans, wall art, pottery, sculptures, and statement pieces that help complete the look of your home.
Do you sell office furniture?
Yes. We offer office furniture including desks, bookcases, cabinets, and storage pieces that bring function, style, and character to home offices and professional spaces.
Do you carry antique doors and rare finds?
Yes. Home Source Furniture offers antique doors, rare finds, handcrafted pieces, and unique furniture accents for customers looking for one-of-a-kind character and distinctive design.
Are your furniture pieces made from solid wood?
Many Home Source Furniture collections feature solid wood construction or premium wood materials. Materials vary by product, so we recommend reviewing product details or contacting our team for help before purchasing.
Do furniture colors look exactly the same as online photos?
Colors may vary slightly due to screen settings, lighting, photography, natural wood grain, leather, fabric, hand-applied finishes, and other material variations.
Can I view furniture in person before purchasing?
Yes. Customers are welcome to visit our Houston showrooms to view furniture in person, compare finishes, evaluate comfort, and speak with our team about product availability.
Returns, Exchanges & Policy Questions
Helpful answers about returns, exchanges, damaged items, warranty support, privacy, and terms of service.
What is your return policy?
Return eligibility may vary by product type, condition, order status, and manufacturer guidelines. Customers should contact Home Source Furniture customer service before returning any item so our team can review the order and provide the correct next steps.
Where can I read the full return and policy details?
You can review our full terms and conditions here: Terms & Conditions. This page includes important information about orders, policies, customer responsibilities, and service terms.
Can I exchange an item?
Exchange options may be available depending on the item, condition, availability, and timing. Please contact our team as soon as possible if you need help with an exchange request.
What should I do if my furniture arrives damaged?
If an item arrives damaged, please contact Home Source Furniture immediately and provide photos of the item, packaging, and any visible damage. Our team will review the issue and help with the next steps.
Do furniture items include a warranty?
Some furniture items may include a manufacturer warranty. Warranty coverage varies by product, brand, and manufacturer. Our team can help confirm warranty information for specific items before or after purchase.
Are custom, clearance, or special-order items returnable?
Custom, special-order, clearance, final-sale, or made-to-order items may have different return restrictions. Please confirm return eligibility with our team before placing your order.
How does Home Source Furniture protect customer information?
Home Source Furniture values customer privacy. You can review how customer information is collected, used, and protected on our Privacy Policy page.
Showroom Locations & Customer Support
Find information about our Houston showroom locations, customer service, and how to get assistance before or after your purchase.
Where is Home Source Furniture located?
Home Source Furniture proudly serves customers from two Houston-area locations. Our Post Oak showroom is located at 1705 Post Oak Boulevard, Houston, TX 77056, and our Sam Houston showroom is located at 1055 West Sam Houston Parkway North, Suite 112, Houston, TX 77043.
What are your showroom hours?
Showroom hours may vary throughout the year. We recommend contacting Home Source Furniture directly before visiting to confirm current business hours and holiday schedules.
Do I need an appointment to visit the showroom?
No appointment is required. Customers are welcome to visit our showrooms during normal business hours to browse furniture collections and speak with our team.
Which showroom should I visit?
Both locations offer access to Home Source Furniture collections. If you are looking for a specific item or collection, we recommend contacting us before your visit so we can help direct you to the most appropriate location.
How can I contact Home Source Furniture?
Customers can contact Home Source Furniture by phone at (713) 984-1419, through our website, or by visiting either of our Houston showroom locations for assistance with products, orders, delivery, financing, and general inquiries.
Do you help customers outside Houston?
Yes. Home Source Furniture serves customers throughout Texas and can assist customers across the United States with furniture selection, delivery options, and shipping arrangements when available.
Can I contact you before visiting?
Absolutely. We encourage customers to contact us before visiting if they would like to confirm product availability, showroom displays, delivery options, or other important details.
Still Have Questions?
Our team is here to help with product questions, furniture availability, delivery options, shipping details, financing, showroom visits, and order support. Contact Home Source Furniture today and we’ll be happy to assist you.
Furniture Store Serving Houston, Texas & Nationwide Customers
Home Source Furniture proudly serves customers throughout Houston, Texas and surrounding communities with a unique selection of solid wood furniture, rustic furniture, bedroom furniture, dining room furniture, living room furniture, home décor, accent furniture, and handcrafted pieces designed to bring warmth, character, and lasting value to every home.
Customers visit Home Source Furniture from across the Greater Houston area including Katy, Cypress, Sugar Land, Richmond, Rosenberg, Fulshear, Missouri City, Pearland, Friendswood, League City, Pasadena, The Woodlands, Spring, Tomball, Conroe, Humble, Kingwood, Baytown, and nearby communities.
In addition to serving Houston-area customers, Home Source Furniture assists homeowners, interior designers, builders, and business customers throughout Texas including Austin, Dallas, Fort Worth, San Antonio, College Station, Waco, Beaumont, Corpus Christi, Lubbock, Tyler, and surrounding areas.
We also help customers outside Texas who are looking for quality furniture, unique home furnishings, and dependable shipping options. Many customers discover Home Source Furniture online and arrange shipping to nearby states including Louisiana, Oklahoma, Arkansas, New Mexico, Mississippi, and destinations across the continental United States.
Whether you are shopping for a complete bedroom set, rustic dining table, handcrafted cabinet, leather seating, accent chair, home office piece, wall décor, or a unique statement piece, Home Source Furniture offers a carefully selected collection designed for beautiful homes in Houston, across Texas, and beyond.